Work Experience

UX Architect | Hilton World Wide
September 2019 - Present
 

It is my responsibility to be the voice of Hiltons 18+ Brands and its users. That responsibility includes creating engaging experiences that increase brand awareness, conversion, and revenue for Hiltons 18+ unique brands. I do this while working on a cross-functional agile team whose goal is to discover and deliver enhanced experiences to end-users.
 

• It is my role to develop UX strategy for 18+ Brand websites and design highly scalable content

• Facilitate ideation sessions with project stakeholders and users to increase their engagement and empathy through design

• Analyze qualitative and quantitative data to incorporate in design decisions

• Organize collaboration channels with other product teams to supply coherent experience through a user journey across multiple Hilton digital products

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UX Designer | CORE Construction

April 2018 - August 2019

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It is my responsibility to design scalable web and mobile applications with a user-centered approach, by creating wireframes, storyboards, and prototypes from concepts and specs.

I collaborate with developers, product managers, and other stakeholders to ensure that the design and design specs are meeting the business goals and expectations. 

I also perform and implement user research and one on one user interviews. That is translated and shared with stakeholders and management to ensure that we are focused on who the users are and the problems we are looking to solve.

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UX Designer | Tech Forty

June 2017 - Present

As an integral part of the Tech-Forty's product design team, my mission is to create engaging user experiences that help our clients achieve core business objectives. I am involved in the entire product development lifecycle, including user research and analysis, ideation, planning, and execution of products. 

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UX Designer/Product Designer | Trip Loop

December 2017 - April 2019

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As the lead UX Designer, my job is to redesign the current mobile version to enhance the end-users experience. I also am focused on designing our first web enterprise software for administrators to input information and effectively communicate and interact with students using the mobile version.

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UX Designer | Delta Airlines

August 2015 - May 2017

Primary responsibility is to effectively listen, quickly identifying and owning agent software issues, making quality decisions, multi-tasking, and interacting with a globally diverse group of agents and colleagues. Building wireframes, prototypes, journey maps, and user personas, it allowed me to effectively translate ideas into visual assets that ensured we delivered the best user experience solutions to our end users.